Nikela Privacy Policy
Last updated Feb 10, 2023
1. Introduction
At Nikela, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform for sharing free giveaways, selling items, and looking for items.
By using the Nikela Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account or profile
- List items for sale or giveaway
- Contact other users or our support team
- Subscribe to our newsletters or updates
- Participate in surveys or promotions
This information may include:
- Name, email address, and phone number
- Profile information and preferences
- Location information
- Payment and billing information
- Communications with other users and our team
Automatically Collected Information
When you use our Service, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our Service
- Processing transactions and payments
- Connecting buyers and sellers
- Improving our platform and user experience
- Communicating with you about your account and transactions
- Sending marketing communications (with your consent)
- Preventing fraud and ensuring platform safety
- Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users
When you list items or interact with other users, certain information may be visible to them, such as your username, location, and item details.
With Service Providers
We may share information with trusted third-party service providers who help us operate our platform, process payments, provide customer support, or analyze usage data.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze how our platform is used
- Provide personalized content and advertisements
- Improve our services and user experience
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our platform.
8. Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: nikela.app.ke@gmail.com
Address: Nairobi, Kenya